{"id":24023,"date":"2024-06-07T15:08:11","date_gmt":"2024-06-07T15:08:11","guid":{"rendered":"https:\/\/cehhs.utk.edu\/chdfs\/?page_id=24023"},"modified":"2025-10-17T10:08:05","modified_gmt":"2025-10-17T14:08:05","slug":"counselor-training-clinic-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/cehhs.utk.edu\/chdfs\/counselor-training-clinic-frequently-asked-questions\/","title":{"rendered":"Counselor Training Clinic Frequently Asked Questions"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull fw__breadcrumb--bar bg--thin__stripe has-smokey-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-cover alignfull\" style=\"min-height:74px;aspect-ratio:unset;\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-1201\" alt=\"\" src=\"\/wp-content\/themes\/genesis-child\/images\/line_abtract.png\" data-object-fit=\"cover\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h1 class=\"wp-block-heading has-white-color has-text-color\"><strong><strong>Counselor Training Clinic Frequently Asked Questions&nbsp;<\/strong><\/strong><\/h1>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-accordion-toggle-accordion-toggle  root-eb-accordion-ajhzq\"><div class=\"eb-parent-wrapper eb-parent-eb-accordion-ajhzq \"><div class=\"eb-accordion-container eb-accordion-ajhzq\" data-accordion-type=\"accordion\" data-tab-icon=\"fas fa-angle-right\" data-expanded-icon=\"fas fa-angle-down\" data-transition-duration=\"500\"><div class=\"eb-accordion-inner\">\n<div class=\"wp-block-accordion-toggle-accordion-item eb-accordion-item-eb1kq eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ajhzq\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ajhzq\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ajhzq\"><h3 class=\"eb-accordion-title\"><strong>How much does it cost?<\/strong><\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ajhzq\"><div class=\"eb-accordion-content\">\n<p>$20 for new clients<\/p>\n\n\n\n<p>$5 for a group session<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Package options include:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>$275 for individual counseling for 15 weeks \u2013 best for a full semester\/beginning of the semester commitment<\/li>\n\n\n\n<li>$130 for individual counseling for 7 weeks \u2013 best for biweekly commitment for the full semester or committing to counseling at the midterm.<\/li>\n\n\n\n<li>These packages do not roll over to next semester and are good for 1 session a week.<\/li>\n\n\n\n<li>These packages are non-refundable if you do not take advantage of your access to counseling<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-accordion-toggle-accordion-item eb-accordion-item-2lqpv eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ajhzq\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ajhzq\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ajhzq\"><h3 class=\"eb-accordion-title\"><strong><strong>Who is eligible to see a counselor at the CTC?<\/strong><\/strong><\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ajhzq\"><div class=\"eb-accordion-content\">\n<p>All students currently enrolled at the University of Tennessee, Knoxville, who are over the age of 18 are eligible to be seen at the CTC.&nbsp;In addition to residential students, we welcome part time and distance education students who reside in Tennessee.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>We anticipate extending our services to the greater UT community (i.e., faculty, staff, and their families) soon.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-accordion-toggle-accordion-item eb-accordion-item-50qk1 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ajhzq\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ajhzq\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ajhzq\"><h3 class=\"eb-accordion-title\"><strong><strong>What are your hours?<\/strong><\/strong><\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ajhzq\"><div class=\"eb-accordion-content\">\n<p>The CTC is open to clients M-R 8am-5pm. <\/p>\n\n\n\n<p>Please note that the CTC is closed on all university holidays and during most university breaks.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-accordion-toggle-accordion-item eb-accordion-item-c5np4 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ajhzq\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ajhzq\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ajhzq\"><h3 class=\"eb-accordion-title\"><strong><strong>I would like to begin counseling or have an urgent matter to discuss. How should I get in contact with the CTC?<\/strong><\/strong><\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ajhzq\"><div class=\"eb-accordion-content\">\n<p>If you are trying to get in contact with the clinic due to an emergency, please remember we are not a crisis center. Please see crisis options below.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>While we continue to offer multiple ways to reach our team, we encourage email as the most reliable method\u2014especially during afterhours or when clinicians are in session. Leadership rotates shifts in the office, but we often receive calls outside of business hours or during peak client times. If you are trying to reach out about starting counseling please start with our referral <a href=\"https:\/\/titaniumforms.utk.edu\/TitaniumWeb\/CTC\/CTCAppointmentRequest\">link<\/a>. If you prefer to call us, please leave a voicemail with your name, contact number, and reason for calling. We aim to return calls within 48 <strong>business <\/strong>hours. If you are experiencing a life-threatening emergency or cannot wait for a response, please contact:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>911<\/strong>\u00a0for immediate emergency assistance<\/li>\n\n\n\n<li><strong>988<\/strong>\u00a0for mental health crisis support<\/li>\n\n\n\n<li><strong>Student Counseling Center<\/strong> 865-974-2196<\/li>\n\n\n\n<li><strong>UT Helpline<\/strong> 865-974-HELP (4357)<\/li>\n<\/ul>\n\n\n\n<p>Your safety and well-being are our top priorities.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-accordion-toggle-accordion-item eb-accordion-item-9b740 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ajhzq\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ajhzq\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ajhzq\"><h3 class=\"eb-accordion-title\"><strong><strong>Can an intern really help me?<\/strong><\/strong><\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ajhzq\"><div class=\"eb-accordion-content\">\n<p>Sometimes prospective clients wonder whether a student counselor or intern will have the skills to help them. We believe so! By the time they begin seeing clients at the CTC, our counselors have completed a substantial portion of their graduate program, including experiences where they demonstrate their counseling skills. Our counselors are learning the most current art and science of counseling. They are enthusiastic about serving and learning, and they see fewer clients so they can focus on quality work. In addition, they are supervised closely by seasoned professionals. Together, this creates an environment where both you and your counselor can grow.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-accordion-toggle-accordion-item eb-accordion-item-0pgqm eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ajhzq\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ajhzq\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ajhzq\"><h3 class=\"eb-accordion-title\"><strong><strong>Does the CTC prescribe medication?<\/strong><\/strong><\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ajhzq\"><div class=\"eb-accordion-content\">\n<p>The CTC does not prescribe medication. If appropriate, the CTC can make a referral to the&nbsp;<a href=\"https:\/\/counselingcenter.utk.edu\/\">Student Counseling Center<\/a>&nbsp;for a medication evaluation.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-accordion-toggle-accordion-item eb-accordion-item-ht85d eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ajhzq\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ajhzq\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ajhzq\"><h3 class=\"eb-accordion-title\"><strong><strong>Can you provide a diagnosis for medication or disability accommodation?<\/strong><\/strong><\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ajhzq\"><div class=\"eb-accordion-content\">\n<p>We will work with you to understand your mental health from a holistic perspective.&nbsp;Sometimes that might mean discussing a diagnostic impression with you.&nbsp;However, we do not provide diagnoses for medication or disability accommodation. We know sometimes a diagnosis can be integral to accessing accommodations, disability, or other resources. We are happy to connect you with other services that can provide these services.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-accordion-toggle-accordion-item eb-accordion-item-ihpnk eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ajhzq\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ajhzq\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ajhzq\"><h3 class=\"eb-accordion-title\"><strong><strong>What happens to the information I share with my counselor? Is it private?<\/strong><\/strong><\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ajhzq\"><div class=\"eb-accordion-content\">\n<p>All counselors are bound by ethical and legal responsibilities to maintain the confidentiality of information shared between counselors and clients. Counselor notes and client records are secured in compliance with HIPAA regulations. With few exceptions, the CTC will not disclose your personal information or anything discussed in counseling to anyone working outside the CTC.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>There are several very important exceptions to these rules. Counselors and staff of the CTC have the legal and ethical responsibility to maintain your safety and the safety of others. We are legally obligated to disclose information to other professionals if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You disclose an active intent to harm yourself or anyone else;<\/li>\n\n\n\n<li>You disclose abuse or neglect (physical, sexual, or emotional) of a child or another individual who cannot care for themselves; or<\/li>\n\n\n\n<li>We receive a court-ordered subpoena requiring the release of our records.<\/li>\n<\/ul>\n\n\n\n<p>Every counselor working at the CTC practices under the supervision of the CTC Director in collaboration with the CTC leadership team and\/or Counselor Education faculty. Your counselor may need to discuss their work with you in supervision to provide you the best possible service. Your counselor will make every effort to maintain your privacy. Please note that every student counselor, CTC staff member, and faculty member of the Counselor Education program is bound by the same ethical responsibilities concerning confidentiality. If you have any questions about confidentiality at the CTC, please speak with your counselor.&nbsp;<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":101,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_eb_attr":"","inline_featured_image":false,"_genesis_hide_title":true,"_genesis_hide_breadcrumbs":true,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":{"0":"post-24023","1":"page","2":"type-page","3":"status-publish","5":"entry"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Counselor Training Clinic Frequently Asked Questions - 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